Organisation/ Sector: | Level of Responsibility: | Objectives: | Results: |
NGO | CEO and Main Board | Developing personal impact in the boardroom, how to implement cultural change and create harmonious teamworking | Co-created a unique playbook to motivate individuals and build a cohesive board with clarity on personal impact and clear focus on objectives – working together to achieve. |
Family Funeral Group | Owner and Board | Conflict resolution, Board relationships, Board effectiveness, independent trusted adviser and succession planning | Resolved all hostile relations, improved working relations for all Board members and enabled owner to step back. Implemented a tailored learning playbook to improve team performance. |
BioPharma – Global leader | Learning Institute | Deliver skills transference for Personal Effectiveness Playbook across all departments in multiple countries. | Improving talent of high performing teams, retention and engagement of best talent. Transitioned into virtual delivery. |
Retail – Global leader | Category Directors and Commercial Team | Developing talent in high performing teams, to drive strategic and operational results in a competitive commercial environment in multiple departments (food/non-food, etc.) | Improved the influence of the individuals to achieve commercial objectives – beating sector competitors. Through the bespoke programme the retention and development of top talent was consistently achieved. |
Sports Hospitality | Head of Sales and National Sales Team | Improve key client relationships and develop the best talent across the two teams – including sales conversion, client retention and staff motivation. | Created a comprehensive programme that improved the quality and volume of appointments to tap into brilliance (22% increase in sales activity and sales conversion rose from 35% to 43%). Retention of high performing talent also improved. |
Transport & Logistics | European Works Council | Improve interpersonal, leadership and influencing skills across a European based team | Co-created a playbook that improved relationships across the team and with management. It also resulted in greater confidence for leaders and influencers. |
Food Ingredients Manufacturer | HR and Leadership Potential | Improve leadership capability of high potential associates through 1:1 coaching and development. | Developing confidence in future leadership and enhancing capability for next generation in succession planning. Reviewing playbook with HR department to continuosly improve performance. |
Financial Services | Client Service & Senior Sales Management | Develop the commercial skills to secure, develop & retain key clients. Develop capability in management of the team. Use real-life case studies in skills playbook | Enhanced capability in core relationship team, leading to improved results in retention & better sales performance. Tap in to the team brilliance to unlock potential to achieve improved results |
Performance Clothing | Head of HR & Category Director | Improve the team communication skills & their ability to pitch to large groups. | Created a unique playbook for all members of the team to massively improve their confidence in pitching |
Charitable Organisation | Trustee | Overseeing professional standards and disciplinaries; financial oversight; productivity and performance reviews; organising annual patient and stakeholder conferences and events; 1:1 coaching for Trustees and executive management | Contributed to generating £100k’s of new donations; invested in multiple research projects up to £2.5m; oversaw a transition from the exist of an underperforming CEO to newly appointed CEO. Multiple patient conferences. |